If you’re searching for how to delete Curology account, you’re not alone. Many users decide to cancel Curology after reaching their skincare goals, switching routines, or managing monthly expenses. The good news is that Curology allows you to cancel your subscription on your own—no phone calls required.
This guide walks you through exactly how to cancel your Curology account, what happens to upcoming shipments, billing timelines, and how to avoid common mistakes that lead to unwanted charges. based on Curology’s actual cancellation process.
Contents
How to Delete Curology Account Step-by-Step
Whether you’re switching skincare routines or simply taking a break, Curology gives users a clear way to cancel—as long as you follow the steps correctly. Canceling your Curology account is easy if you follow the steps below in your account dashboard-
Step 1: Log In to Your Curology Account
- Go to the Curology website
- Sign in using your email and password
Step 2: Open the Payment Page
- Click the dropdown menu in your account
- Select Payment
- Scroll to the bottom of the payment page
Step 3: Click “I Want to Cancel”
- Select “I want to cancel”
- This launches Curology’s official cancellation flow
⚠️Note: Choosing “Pause Subscription” does NOT cancel your account. It only delays your next shipment.
Step 4: Complete the Cancellation Questionsd
- Answer all questions
- Continue through each screen
- Submit your cancellation request fully
If you exit without completing the process, your cancellation will not be processed.
Step 5: Wait for Confirmation
- Cancellation takes up to 2 full business days to process
- You’ll receive a confirmation email
- No confirmation email = not canceled
⚠️Note: If you do not receive the email, please contact support immediately.
How to Cancel Your Curology Account Before Being Charged
Timing matters—especially if you’re trying to avoid another shipment.
Key Billing Rules All Users Must Know
- You must cancel at least 2 full business days before your next scheduled order
- If the order is already processed, it cannot be canceled automatically
- You’ll still be charged for shipments already in progress
You can view your next shipping date anytime inside your account.
What If a Curology Shipment Has Already Been Processed?
If your order is already processed:
- Canceling your subscription will not cancel that shipment
- You must contact Curology’s Customer Success Team
- They can assist with shipment-related issues on a case-by-case basis
This is one of the most common issues many users face when canceling late.
How to Cancel Curology by Email (Alternative Option)
If you prefer a more personal approach—or if your account has technical issues—you can email Curology directly.
When Email Cancellation Makes Sense
- You can’t access your account
- You missed the cancellation window
- You want confirmation from a human
- A shipment is already processing
Send a clear email stating that you want to cancel your subscription. and explaining the problem you’re encountering with canceling it online. The Success Team can process it for you.
✔️ Official Email Id: hello@curology.com
✔️ No phone call is required
✔️ Email confirmation will be sent once canceled
Important Things to Know Before Deleting Your Curology Account
Subscription vs Account
- Canceling stops future billing and shipments
- Your account data may still exist for records
- You can re-subscribe later if needed
Privacy & Data
- Billing stops after cancellation
- You won’t be charged again unless you reactivate
- Confirmation email is your proof—save it
Conclusion
Understanding how to delete Curology account helps you avoid unnecessary charges and frustration. The key is completing the full cancellation process, watching your timing, and saving your confirmation email.
If you ever feel unsure, their Success Team is available by email and can confirm your account is fully closed. Trust the process, double-check your dates, and you’ll be all set.
Disclaimer: This content is for educational purposes only. Account policies may change, so please verify details directly with Curology. How to Delete Any Account
